Privacy Policy

Your Privacy Matters

quolivethonline.com is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our financial coaching services and website.

Last updated: June 14, 2025

Information We Collect

We collect information to provide effective financial coaching services:

• Personal identification information including name, email address, phone number, and postal address
• Financial information such as investment goals, risk tolerance, and current portfolio details
• Technical information including IP address, browser type, and website usage patterns
• Communication records including emails, coaching session notes, and support interactions

How We Use Your Information

We use collected information for the following purposes:

• Delivering personalized financial coaching services and educational content
• Communicating about your coaching progress and sending relevant financial insights
• Improving our services and developing new financial education resources
• Ensuring website security and preventing fraudulent activities

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. These help us understand user behavior, personalize content, and improve our financial coaching platform.

You can control cookie settings through your browser preferences. Please refer to our Cookie Policy for detailed information.

Information Sharing

We do not sell your personal information. We may share information only in these circumstances:

• With your explicit consent for specific purposes
• To comply with legal obligations or court orders
• With trusted service providers who assist in delivering our coaching services

Data Security

We implement robust security measures to protect your personal and financial information, including encryption, secure servers, and access controls. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under South African privacy laws, you have the following rights:

• Access your personal information and request copies of data we hold
• Correct inaccurate or incomplete personal information
• Request deletion of your personal information under certain circumstances
• Object to processing of your personal information for specific purposes

Data Retention

We retain your personal information for as long as necessary to provide our financial coaching services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our financial coaching services are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18 years of age.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or website notifications.

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, contact us: